Example report

This is the full report we’d build for you, here filled with a sample HVAC shop’s numbers. Yours is built from your own.

Request your ROI report
Referral ROI Report

Prepared for

Sunrise HVAC

HVAC · July 7, 2026

Projected net new profit, year one

$37,567

On conservative assumptions, after every reward and the cost of the software. Over three years, that compounds to $209,641 in net new profit that your business keeps.

Built from the numbers provided by Maria Delgado.

The bottom line

Referral Booster

Based on a conservative analysis of your business, a referral program run through Referral Booster turns your happiest customers into a measurable, low-cost growth channel. Here is what it could mean for Sunrise HVAC:

$37,567

Net new profit, year one

$209,641

Net new profit, three years

7.2×

Gross profit per $1 of program spend

Under 3 months

Payback period

3 jobs

Referred jobs all year to cover the software

$100–200

Cost to win a job (paid only when it closes)

Why it’s worth it. You only need 3 referred jobs in an entire year to cover the software, which is why it’s backed by a 90-day money-back guarantee. Everything above that is profit, and the reward is paid only when a referred job actually closes and pays.
Referral ROI Report2

Your business today

Referral Booster

These are the numbers this report is built on. Where you didn’t give us a figure, we used a conservative industry average and labelled it.

TradeHVAC
Locations1
Completed jobs / month50
Average revenue per job$5,000
Gross margin35% (industry avg)
Your cost to win a customer via ads$215–$290 (industry)

Gross margin removes the direct cost of doing the work (labour and materials). It does not subtract fixed overhead, because these are incremental jobs on top of what you already run, so they assume available capacity at your current margins.

Referral ROI Report3

What Referral Booster is

Referral Booster

Referral Booster is a done-for-you referral program built for HVAC businesses. It turns your past and current customers, already in your CRM, into a steady stream of warm leads.

1

After every job

Your customer gets a simple, branded way to refer friends with a tap-to-share contact card, no app to download.

2

Their friends reach out

Referrals come in through that card and are tracked and attributed to the right customer automatically.

3

The job closes, the reward pays

When a referred job is completed and paid, the dual-sided, tiered reward is paid out automatically.

4

You watch it run

A live dashboard, synced to your CRM, shows every referrer, referral, and dollar, with no spreadsheets.

Included

Automatic CRM / FSM syncDone-for-you tracking & attributionTiered, dual-sided rewardsAutomated reward payoutsLive performance dashboardSeasonal campaign toolsPast-customer reactivation90-day money-back guarantee
Referral ROI Report4

Year one, and how it compounds

Referral Booster

How the $37,567 comes together: referred jobs and the profit they carry, minus what you pay out.

Referral revenue$124,712
Gross profit (× 35% margin)$43,649
− Ambassador rewards + credits−$2,494
− Software−$3,588
Net new profit, year one$37,567

Your three-year projection

Year one is just the start. Held flat on volume and price, here is where it goes.

$37.6k
Year 1
$81.8k
Year 2
$90.2k
Year 3
Yr 1Yr 2Yr 3
Referred jobs255257
Referral revenue$124.7k$258.8k$284.3k
Net new profit$37.6k$81.8k$90.2k

Note: does not include organic customer growth, price increases, or annual price increases to match inflation.

Referral ROI Report5

Your recommended reward program

Referral Booster

Rewards are dual-sided and tiered: the more a customer refers, the more they earn per referral, which keeps them referring. Tuned to your job value:

Bronze1st referral$50
Silver2–3 referrals$75
Gold4–5 referrals$100
Platinum6–9 referrals$125
Diamond10+ referrals$150

Your ambassador earns

$50$150 cash

per closed referral, climbing with the tiers

+

Their friend gets

$50 credit

a welcome offer on their first job

The projection costs every referral at the entry ($50) tier, since at conservative referral rates most ambassadors refer once. Top tiers reward only your most prolific referrers, who bring proportionally more revenue, so they self-fund.

Referral ROI Report6

Referrals vs. ads, and your plan

Referral Booster

A customer you only pay for when they pay you

An ad lead isn’t a customer: only a fraction book, and you pay either way. A referral reward is paid only when the job closes and pays, and the customer arrives pre-trusted.

Referral$100–$200
Paid ads$215–$290

Cost to win one customer (industry). You set the referral reward.

Your recommended plan

Based on your size, Pro ($299/mo) is the fit. Its break-even is just 3 referred jobs all year.

Basic

$99/mo

Solo & small shops

  • Customer list upload
  • Referral tracking
  • Standard rewards
  • Single location
Recommended

Pro

$299/mo

Most growing shops

  • Automatic CRM / FSM sync
  • Done-for-you tracking
  • Tiered dual-sided rewards
  • Live dashboard + payouts
  • 90-day guarantee

Scale

$599/mo

Multi-location & high volume

  • Everything in Pro
  • Multiple locations
  • Past-customer reactivation
  • Seasonal campaigns
  • Priority support
90day guarantee

90-day money-back guarantee*

Not satisfied with the results in your first 90 days? We refund you. No questions asked.

*Terms and conditions apply.

Referral ROI Report7

The assumptions behind this report

Referral Booster

Every projection runs on these conservative assumptions, each deliberately set below what a real program tends to achieve.

15%

Opt-in rate when texted

Customers who say yes to referring after a job

1

Referrals per ambassador / year

Friends who actually reach out, per active ambassador

50%

Referral to paid-job close rate

Warm referrals close far higher than cold leads

85%

Ambassador churn (annual)

How quickly a customer stops referring

Excluded

Organic growth & price increases

Volume and pricing held flat, so the result is a floor

For every 100 customers

100Customers
15% opt in
15Ambassadors
refer ×1
15Referrals
50% close
7.5Jobs, yr 1
−85% churn
1.1Year 2
−85% churn
0.2Year 3

Based on the assumptions in this report, 100 customers get you about 7.5 new referred jobs in year one, as well as an additional 1.1 referrals in year two and 0.2 referrals in year three.

This report is an estimate for planning purposes; actual results vary with execution.

Referral ROI Report8

If it goes better than this

Referral Booster

We led with conservative numbers on purpose. In practice, referral programs usually land higher. Here is the same business, Sunrise HVAC, on typical assumptions:

$149,111

Net new profit, year one

$970,577

Net new profit, three years

12.6×

Gross profit per $1 of program spend

3 jobs

Referred jobs all year to break even

What gets you these numbers

25%opt-in vs 15%
1.5referrals / ambassador vs 1
70%close rate vs 50%
75%ambassador churn vs 85%
$149.1k
Year 1
$363.9k
Year 2
$457.5k
Year 3

Reactivate your past customers

Re-engaging the customers you’ve already served is a one-time head start on referrals, available with the Scale plan.

Yr 1Yr 2Yr 3
Referred jobs93223279
Net new profit$149.1k$363.9k$457.5k
Referral ROI Report9